As a division of Western Financial Group, the whistle-blower policy of Johnston & Mackie Insurance covers the following concerns related to financial or operational matters. For certainty, whistle-blower incidents are intended to include, but are not limited to, the following:
- Fraud or deliberate error in the preparation, evaluation, review or audit of any financial statement of the Company;
- Fraud or deliberate error in the recording and maintaining of financial records of the Company;
- Deficiencies or non-compliance with the Company’s internal accounting controls;
- Misrepresentation or false statement to or by a senior officer or accountant regarding a matter contained in the financial records, financial reports or audit reports of the Company;
- Deliberate violation of any Applicable Law or Regulations relating to the operations of the Company;
- Violation of an applicable professional code of conduct;
- Violation of the Business Code of Conduct or any other Business Practice or Procedure by any Personnel or Agent.
Procedure for handling complaints
How to Report a Complaint
- Email: firstname.lastname@example.org
- Regular mail:
Western Financial Group
Attention: Vice President, Ethics and Enterprise Compliance & Privacy Officer
1010 24th Street SE
High River, AB T1V 2A7
Receipt of a Complaint
- Upon receipt of a complaint we
will verify that the complaint actually pertains to a matter covered by these
procedures and will direct the Chief Compliance Officer (CCO) of Western to
develop a recommended strategy for the investigation of the complaint.
- Confidentiality will be maintained to the fullest extent possible, consistent with the need to conduct an adequate review.